Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping and Return Policy

Shipping

We offer shipping to Canada, United States, United Kingdom and Australia. Enjoy free shipping on orders over $150.

Shipping Times

Shipping times can range from 1-8 business days. Delivery will range, depending on carrier and the location the order is being delivered to. An estimated date will be given with your tracking number.

Tracked Shipping

All orders are sent with tracked shipping with the exception of sticker orders

Returns

We have a 7 day return or exchange ONLY on Glass cups that have been broken during transit (with proof) sent to our business email lialoonsdesigns@outlook.com

Shipping fees for exchanges will not be covered by the shop. We offer FREE returns and will provide you with a return label and instructions on how to return.

Processing Times

Can range from 1-7 days. This time range does not include shipping times.

Lost Packages

We are unfortunately not responsible for lost or stolen packages. Please contact the associated carrier if items are lost or delivered to wrong address. Please contact as soon as you have determined your order may be lost.